Having trouble with your Beexcellent GM-1 headset mic not working on Xbox One? Let’s find a fix.
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- Initiate a comprehensive system scan.
- Allow the software to automatically fix and repair your system.
Check Connection and Hardware Compatibility
- Ensure the headset is properly plugged into the Xbox One controller
- Check for any loose connections or damage to the headset cable
- Verify that the Beexcellent GM-1 headset is compatible with the Xbox One
- Check for any firmware updates for the headset that may improve compatibility
Adjust Audio Settings on Xbox One
To adjust the audio settings on your Xbox One to fix the Beexcellent GM-1 headset mic not working issue, follow these steps:
1. Press the Xbox button on your controller to open the guide.
2. Go to Settings and select All Settings.
3. Choose Display & Sound, then Audio Output.
4. Under Headset Audio, make sure that Headset mic is set to On.
5. Adjust the volume levels for both game and chat audio to ensure they are balanced.
6. Test the microphone by speaking into it and checking the audio levels on the screen.
7. If the issue persists, try restarting your Xbox One console and the headset.
8. Ensure that the headset is properly connected to the controller and that the mute button is not activated.
9. If the problem continues, try using the headset with another device to determine if the issue is with the headset or the Xbox One.
10. If all else fails, contact Beexcellent customer support for further assistance.
Update Controller and Console Firmware
To resolve the mic issue with your Beexcellent GM-1 headset on Xbox One, it may be necessary to update the controller and console firmware. This can help ensure compatibility and proper functioning of the headset.
First, make sure your Xbox One controller is connected to the console and powered on. Then, navigate to the settings menu on your Xbox One.
From the settings menu, select “System” and then “Updates.” Check for any available updates for both the controller and console firmware.
If updates are available, download and install them accordingly. Restart your Xbox One after the updates have been successfully installed.
Once the updates are completed, test the microphone on your Beexcellent GM-1 headset to see if the issue has been resolved. If not, you may need to troubleshoot further or contact customer support for additional assistance.
Troubleshoot with Xbox Support Resources
| Resource | Description |
|---|---|
| Xbox Support Website | Official website for Xbox support with troubleshooting guides and forums for assistance. |
| Xbox Support Twitter | Follow Xbox Support on Twitter for real-time updates and support. |
| Xbox Support Chat | Chat with a live Xbox support representative for immediate assistance. |
| Xbox Support Phone Number | Call Xbox support for direct help with your headset mic issue. |
| Xbox Community Forums | Join the Xbox community forums to connect with other users and get advice on fixing headset mic problems. |
F.A.Q.
Why is my mic not working on Xbox one?
Your mic may not be working on Xbox One due to issues such as improper connection to the controller, muted or low audio settings, outdated controller firmware, or a potential problem with the controller itself.
How to connect beexcellent headset to xbox one?
To connect a Beexcellent headset to an Xbox One, you can simply plug it directly into the controller using the regular jack.
Why is my USB headset mic not working Xbox one?
Your USB headset mic may not be working on Xbox One because it may not be properly set up in the audio settings. Make sure the headset is plugged into your controller and navigate to the settings slide from the snap menu by tapping the Xbox button. Check that the option “use headset as mic” is checked off in the audio settings.
Why is my headset audio working but not mic?
Your headset audio is working but the mic is not because the microphone may be muted or not connected properly to your computer. Make sure to check the mute button on your headset and ensure it is not activated. If you are using a wireless Bluetooth headset, double-check that it is paired and connected correctly to your device following the pairing steps for Bluetooth devices in Windows.
