Having trouble loading Sims 4? Here are some troubleshooting tips and fixes to help you get back to playing the game smoothly.
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Troubleshooting Graphics Settings
If you are experiencing issues with Sims 4 not loading properly, it could be related to your graphics settings. To troubleshoot this issue, follow these steps:
First, make sure your graphics drivers are up to date. Outdated drivers can cause compatibility issues with the game. Update your graphics drivers to the latest version from the manufacturer’s website.
Next, check your graphics settings within the game. Lower the graphics settings to see if that resolves the loading issue. Sometimes, higher graphics settings can put too much strain on your system, causing the game to not load properly.
If lowering the graphics settings does not work, try disabling any custom content or mods you may have installed. Sometimes, custom content can cause conflicts that prevent the game from loading correctly.
Lastly, if none of the above solutions work, try running the game in compatibility mode. Right-click on the game’s shortcut, go to Properties, then Compatibility, and run the game in compatibility mode for an earlier version of Windows.
Checking Game Files Integrity
| Step | Description |
|---|---|
| 1 | Open Origin client. |
| 2 | Go to “My Game Library” and right-click on The Sims 4. |
| 3 | Select “Repair Game” from the drop-down menu. |
| 4 | Wait for the process to complete. This will check for and repair any corrupted or missing game files. |
| 5 | Restart your computer and try launching The Sims 4 again. |
Updating Software and Drivers
To update software and drivers for Sims 4 troubleshooting, follow these steps:
1. Check for updates: Make sure your operating system, graphics card drivers, and Sims 4 game itself are all up to date. Updates often include bug fixes that can resolve loading issues.
2. Update graphics card drivers: Visit the website of your graphics card manufacturer (such as NVIDIA or AMD) to download and install the latest drivers for your specific model.
3. Update Windows or macOS: Ensure your operating system is running the latest updates by checking for updates in your system settings.
4. Reinstall Sims 4: If updating software and drivers does not resolve the loading issue, try uninstalling and reinstalling Sims 4 to ensure a fresh installation.
Managing Mods and Custom Content
- Disable Mods and Custom Content:
- Open The Sims 4 game.
- Go to Game Options.
- Click on Other.
- Uncheck Enable Custom Content and Mods.
- Restart the game to see if it loads properly.
- Update Mods and Custom Content:
- Check for updates on mod and custom content websites.
- Download and install any available updates.
- Restart the game to see if it loads properly.
- Remove Problematic Mods and Custom Content:
- Identify any mods or custom content causing issues.
- Remove those mods or custom content from your game.
- Restart the game to see if it loads properly.
Frequently Asked Questions
Why can’t my Sims 4 load?
Your Sims 4 game may not be loading because there could be an issue with the game folder. Try renaming the Sims 4 folder and then starting the game to see if that resolves the issue. If not, you may need to repair the game.
How to fix infinite loading screen in Sims 4?
To fix the infinite loading screen in Sims 4, you can try starting with a clean folder and new save. Move your Sims 4 folder from Document > Electronic Arts to your desktop, reset your Options, and start with a New save to see if the issue persists.
How to clear Sims 4 cache?
To clear Sims 4 cache, you should navigate to the Documents/Electronic Arts/The Sims 4/ folder on your PC or Mac and delete the localthumbscache.package file.
