Having trouble with Origin not opening or encountering errors? Let’s discuss some solutions.

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  1. Click here to download and install the optimization software.
  2. Initiate a comprehensive system scan.
  3. Allow the software to automatically fix and repair your system.

Delete Cache Files

  • Close the Origin client if it is currently open.
  • Press Windows key + R to open the Run dialog box.
  • Type %ProgramData% and hit Enter.
  • Delete the Origin folder.
  • Press Windows key + R again.
  • Type %AppData% and hit Enter.
  • Delete the Origin folder in this location as well.
  • Restart your computer and try opening Origin again.

Run Compatibility Troubleshooter

Compatibility Troubleshooter icon

To run the Compatibility Troubleshooter, follow these steps:

1. Right-click on the Origin shortcut on your desktop or in the Start menu.

2. Select “Properties” from the context menu.

3. Go to the “Compatibility” tab.

4. Check the box next to “Run this program in compatibility mode for” and select the appropriate Windows version from the drop-down menu.

5. Click on “Apply” and then “OK” to save the changes.

6. Try opening Origin again to see if the issue has been resolved.

If the Compatibility Troubleshooter doesn’t fix the problem, you may need to explore other troubleshooting options.

Update Graphics Driver

To update your graphics driver and potentially fix Origin not opening or errors, follow these steps:

1. Open the Start menu and search for “Device Manager.”
2. Double-click on “Display adapters” to expand the category.
3. Right-click on your graphics card and select “Update driver.”
4. Choose “Search automatically for updated driver software” and follow the on-screen instructions.
5. If Windows doesn’t find a new driver, visit the manufacturer’s website to download and install the latest driver manually.
6. Restart your computer after updating the driver to apply the changes.

Updating your graphics driver can resolve compatibility issues and improve overall performance when running Origin or other graphics-intensive applications.

Reinstall the Client

Once Origin has been uninstalled, go to the official Origin website and download the latest version of the client. Run the installer and follow the on-screen instructions to reinstall Origin on your computer.

After the installation is complete, launch the client and log in to your account. This should resolve any issues you were experiencing with Origin not opening or errors popping up.

If you continue to encounter problems, you may want to consider reaching out to Origin’s customer support for further assistance.

Add as Antivirus Exception

To fix Origin not opening and errors, one potential solution is to add it as an antivirus exception. This can help prevent your antivirus software from blocking Origin’s processes, which may be causing the issue. To do this, follow these steps:

1. Open your antivirus software.
2. Navigate to the settings or preferences section.
3. Look for an option related to adding exceptions or exclusions.
4. Add the Origin installation folder as an exception. This is typically located in the C:\Program Files (x86)\Origin directory on Windows.

By adding Origin as an antivirus exception, you may be able to resolve the issue of it not opening or encountering errors.

Perform a Clean Boot

1. Press the Windows key + R to open the Run command.
2. Type msconfig and press Enter to open the System Configuration window.
3. Go to the Services tab and check the box next to “Hide all Microsoft services.”
4. Click on “Disable all” to disable all non-Microsoft services.
5. Next, go to the Startup tab and click on “Open Task Manager.”
6. Disable all startup apps by right-clicking on each and selecting Disable.
7. Close Task Manager and click Apply, then OK in the System Configuration window.
8. Restart your computer to apply the Clean Boot.

Performing a Clean Boot can help identify any conflicting programs that may be causing Origin to not open or display errors.


How do I fix Origin on my computer?

To fix Origin on your computer, you can start by closing the Origin client and then uninstalling it through the Control Panel. After that, reinstall Origin and try installing your game again.

Why Origin is not working?

Origin may not be working because it is not compatible with your current Windows version. To fix this issue, you can run the Program Compatibility Troubleshooter.

How do I fix Sims 4 Origin?

To fix Sims 4 Origin, you can try repairing the game by opening Origin, clicking on your games library, right-clicking on The Sims 4, and selecting Repair Game. If the game still won’t load, quit Origin and try launching the game again from the Sims 4 icon in your Applications folder.

How do I reset Origin?

To reset Origin, you can download the Reset Origin tool, locate the file in your Downloads folder, and then double-click to open it. Follow the prompts to click the Reset Origin button, enter your password, and confirm to start the reset process.

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