Looking to uninstall Box Drive Sync Helper from your Windows or Mac device? Let’s walk through the process together.

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Close all Box applications and processes before attempting to uninstall it.

Windows Removal Steps

To uninstall Box Drive Sync Helper from your Windows computer, follow these steps:

1. First, close the Box Drive Sync Helper application if it is currently running. You can do this by right-clicking on the Box Drive Sync Helper icon in the system tray and selecting “Exit.”

2. Next, open the Control Panel on your Windows computer. You can do this by typing “Control Panel” into the search bar and pressing Enter.

3. In the Control Panel, navigate to “Programs” and then “Programs and Features.”

4. Look for “Box Drive Sync Helper” in the list of installed programs, then click on it and select “Uninstall.”

5. Follow the on-screen prompts to complete the uninstallation process.

6. Once the uninstallation is complete, you may need to restart your computer to fully remove Box Drive Sync Helper from your system.

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Updated: February 2024

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Mac Uninstallation Process

To uninstall Box Drive Sync Helper on your Mac, follow these steps. First, close any open Box applications on your Mac. Then, open Finder and navigate to the “Applications” folder.

Locate the Box Drive Sync Helper application and drag it to the Trash. You may be prompted to enter your administrator password to confirm the deletion. Once you have done this, empty the Trash to permanently remove the application from your Mac.

After deleting the application, it’s a good idea to check for any remaining Box Drive Sync Helper files in your Library directory. Open Finder and click on “Go” in the menu bar, then select “Go to Folder.” Type “~/Library” and press Enter.

Navigate to the following directories to check for any remaining Box Drive Sync Helper files: “~/Library/Application Support,” “~/Library/Preferences,” and “~/Library/Caches.” If you find any Box Drive Sync Helper files in these directories, drag them to the Trash and empty it.

Finally, restart your Mac to complete the uninstallation process.

Sometimes you have to remove the box to see the bigger picture.

Detailed Instructions

  • Close any running Box applications
  • Open the Control Panel
  • Click on “Uninstall a program”
  • Find “Box Drive Sync Helper” in the list of installed programs
  • Click on “Box Drive Sync Helper” and then click “Uninstall”
  • Follow the on-screen instructions to complete the uninstallation process
  • Restart your computer to complete the uninstallation process

Troubleshooting Common Issues

If you are encountering issues with uninstalling Box Drive Sync Helper on Windows or Mac, there are a few common troubleshooting steps you can take to resolve the problem.

First, make sure that you are logged in as an administrator on your computer. This will ensure that you have the necessary permissions to uninstall the software.

Next, try restarting your computer and then attempting the uninstallation process again. Sometimes a simple reboot can resolve issues with uninstalling software.

If you are still experiencing issues, you can try using the built-in uninstaller for Box Drive Sync Helper. On Windows, you can do this by navigating to Control Panel > Programs > Uninstall a program and then selecting Box Drive Sync Helper from the list. On Mac, you can typically find the uninstaller in the Applications folder.

If the built-in uninstaller does not work, you can also try using a third-party uninstaller application to remove Box Drive Sync Helper from your computer.

If all else fails, you may need to manually remove any remaining files and folders related to Box Drive Sync Helper. Be sure to back up any important data before doing this, and proceed with caution.

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